Privacy Policy

Last updated: 14 December 2024

SpeakCase ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

Information We Collect

We collect information that you provide directly to us:

• Account Information: Email address and authentication credentials when you create an account.
• Voice Recordings: Audio recordings you create within the app for transcription and note-taking purposes.
• Case Notes: Text notes, transcriptions, and case information you create or generate.
• Profile Information: Optional profile picture and display name.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and transcribe your voice recordings
• Store and organise your case notes
• Send you reminders and notifications you've set
• Process subscription payments
• Respond to your support requests

Data Storage and Security

Your data is stored securely using Supabase, a trusted cloud platform with enterprise-grade security. We implement appropriate technical and organisational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication with optional biometric (Face ID) protection
• Regular security assessments and updates

Third-Party Services

We use the following third-party services:

• Supabase: For secure data storage and authentication
• RevenueCat: For subscription and payment processing
• Apple: For App Store distribution and In-App Purchases
• Sentry: For error tracking and app stability monitoring (no personal data collected)

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can delete your account and associated data at any time through the app settings.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and data
• Export your notes and recordings
• Withdraw consent at any time

Children's Privacy

SpeakCase is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or want to exercise your data rights, please contact us at:

Privacy & Data Requests: privacy@speakcase.app

General Support: support@speakcase.app