Early Help Partnerships: Multi-Agency Support Guide

What is Early Help?

Early help means providing support to children and families as soon as problems emerge. It's about preventing escalation to statutory intervention through coordinated, multi-agency support at an earlier stage.

Working Together 2023 emphasises the importance of early help and the role of all agencies in identifying and responding to emerging needs.

Levels of Need

Universal Services

  • Available to all children and families
  • Schools, GPs, health visitors
  • No additional assessment needed

Early Help/Targeted

  • Additional needs identified
  • Multi-agency assessment and support
  • Lead professional coordinates
  • Voluntary engagement

Child in Need (Section 17)

  • More complex needs
  • Social worker led assessment
  • Multi-agency input
  • Statutory but usually voluntary

Child Protection (Section 47)

  • Significant harm threshold met
  • Statutory intervention
  • Child protection plan
  • Can be involuntary

Key principle: The right level of support at the right time. Early help can prevent the need for more intensive intervention, but must not delay statutory action when needed.

Early Help Assessment

What It Involves

  • Holistic assessment of child and family needs
  • Completed by any trained professional
  • Identifies strengths and difficulties
  • Involves family in developing support plan

When to Use

  • Child has additional needs not met by universal services
  • Multiple agencies involved or needed
  • Family agree to assessment and support
  • Needs are below social care threshold

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The Lead Professional Role

Key Responsibilities

  • Single point of contact for family
  • Coordinate multi-agency support
  • Chair Team Around meetings
  • Monitor progress on the plan
  • Ensure actions are completed

Who Can Be Lead Professional

  • Any professional with appropriate training
  • Often whoever has best relationship with family
  • Schools, health visitors, family workers common
  • Not usually social workers at this level

Step Up and Step Down

Step Up to Statutory Services

Early help should escalate when:

  • Safeguarding concerns emerge
  • Family not engaging
  • Needs not reducing despite support
  • Complexity increases
  • Risk factors emerge

Step Down from Statutory

Cases can step down to early help when:

  • Risks reduced below threshold
  • Family engaging well
  • Support needs continue but not at statutory level
  • Clear handover plan in place

Social Worker Role in Early Help

At Referral Stage

  • Assess whether referral meets threshold
  • Signpost to early help if appropriate
  • Provide information to referrer
  • Ensure family knows about early help

Step Down Process

  • Complete final assessment
  • Handover to lead professional
  • Share relevant information
  • Attend initial TAF meeting
  • Be available for consultation

Consultation

Social workers may provide consultation to early help:

  • Advice on threshold decisions
  • Guidance on managing risk
  • Support with complex situations
  • Helping decide when to step up

Multi-Agency Early Help Teams

Typical Services

  • Family support workers
  • Parenting programmes
  • Youth services
  • School-based support
  • Domestic abuse services
  • Substance misuse services

Locality Working

Many areas have locality-based early help:

  • Closer to communities
  • Better knowledge of local resources
  • Stronger relationships with schools
  • More accessible to families

Challenges

Capacity

  • Early help services often stretched
  • Waiting lists can develop
  • Families may fall between gaps

Engagement

  • Early help is voluntary
  • Some families don't engage
  • May need to step up if risks emerge

Information Sharing

  • Clear protocols needed
  • Consent usually required
  • Safeguarding overrides consent

Conclusion

Early help is most effective when it's truly multi-agency and well-coordinated. As a social worker, support early help through good threshold decisions, effective step-down processes, and ongoing consultation. Prevention is always better than crisis intervention.